shipping

Shipping rates are calculated based on the size and weight of the item.

If more than one item is purchased, shipping is calculated on the combined weight.

 

Standard shipping rates for New Zealand (North Island) are:

 

$3.50 for 0.1 - 1.5kg

$5.50 for 1.6 - 3.5kg

$8.50 for 3.6 - 5kg

$12.00 for 5.1 - 7kg

$15.50 for 7.1 - 10kg

$20.00 for 10.1 +

 

+ $2 for shipping to South Island

 

 

Standard shipping rates for Australia are:

 

$14 for 0.1 - 1kg

$19 for 1.1 - 2kg

$22 for 2.1 - 3kg

$27 for 3.1 - 4kg

$38 for 4.1 - 6kg

$45 for 6.1 - 8kg

$58 for 8.1 - 10kg

$60.00 for 10.1 +

 

Please email us for rates to ship to the rest of the world.

 

 Please allow 3-5 working days for the  processing & delivery of national orders, and 5-9 working days for the processing & delivery of Australian orders.

(At times we make to order but will notify you if there will be a delay and will do our best to get your order to you as fast as possible )

 

All prices are in New Zealand dollars and include GST.  If you are purchasing from outside New Zealand the cost price is the GST inclusive price, and you will be responsible for any customs or other duty payable on your goods when they arrive at their destination.

 

We accept visa/visa debit payments via Paypal. If you would like to pay by bank deposit, please email info@nannestadandsons.com

directly with your order.

 

 

Returns and Exchanges

 

All of our products are handmade and therefore may have some variation in colour and detail from that pictured, which makes each piece unique. We make sure that each product is finished to the highest standard, but if for any reason you are not happy please contact us, within 7 days of receiving your order at info@nannestadandsons.com.

 

Proof of purchase will be required to return or exchange the product and you will need to cover the cost of return shipping unless the item is faulty.

 

Postal Address for Returns and Exchanges

Nannestad & Sons

12 Kiekie Rd

Mangere Bridge

Auckland 2022

Phone: + 64 21 924194

Email: info@nannestadandsons.com

 

 

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